Ch. 10: Job Satisfaction

Concept and brief description:

Job satisfaction is the pleasant feeling resulting from the perception that one's job fulfills or allows for the fulfillment of one's important job values. Different employees have different views of which values are important, so the same circumstances can produce different levels of job satisfaction.

Emotional hook (provocative question/ claim/real-life problem):

Have you ever been in a job where you did not feel satisfied? What was your reaction or outlook on your work? I have been in a job where I have felt little or no job satisfaction which led to me not really liking my work. I didn't want to go to work and didn't put my heart into my work. I didn't give the company all I had and therefore the company lost.

Key points to elicit in discussion:

Job satisfaction is very important for both the employee and the employer. As an employee feels satisfied they also feel motivated and rejuvinated, therefore increasing individual productivity. A company should take time to make sure employees are satisfied in their work which can greatly strenghthen the company as a whole.

Facilitative questions:

What makes you feel satisfied at work?